Customer Service Specialist (temporary contract until 2022.11.30)

Owens Corning is a global leader in insulation, roofing, and fibreglass composite materials. Owens Corning provides innovative products and solutions that deliver a material difference to its customers and, ultimately, make the world a better place. The business is global in scope, with operations in 33 countries. SIA PAROC is the Latvian branch of Owens Corning.

Responsibilities:

  • Responding to customer queries in a timely and accurate way
  • Cooperation with sales, warehouse, logistics
  • Order taking and entering into the ERP system
  • Maintaining a polite, helpful, and professional manner

Requirements:

  • Previous experience in a customer service role
  • Ability to operate in Outlook, Excel, knowledge of SAP is a bonus
  • Ability to respond appropriately under pressure
  • Positive attitude and ability to build relationships with clients
  • Good communication, co-operation, social skills, and positive mind
  • Fast learner and precise way of working
  • Excellent communication and problem-solving skills
  • High stress tolerance and skill to prioritize
  • Excellent Latvian, good English and Russian

We offer:

  • Nice colleagues and modern office
  • Competitive working conditions
  • Trainings with SAP system
  • Self-improvement in the field of construction
  • Remuneration: EUR 1400 gross